FAQ: Frequently Asked Questions
This page is a work in progress! If you have a question and cannot find the answer here please email firstname.lastname@example.org
We have three types of contents of home sales:
Yes. Absolutely. Here’s what their website has to say:
See the security page on our website for more details of the exact security measures PayFast has in place.
No. We do not ship items. Why? Moving On agents arrange sales at a specific venue. These venues are not published on the site – just their general area by Province and City to protect the homeowner selling the items. The online shopping facility was designed to PRE-BOOK items in advance of the physical sale event. You are responsible for collecting the items on the day of the sale and paying the outstanding balance to the sales agent on the day. The agent’s contact details are published on each product page and the sales agents list. Should you wish to purchase items outside of your area, please contact the relevant agent to arrange your own shipping.
All Sales Events are published on the Sales Events Page
It happens! To rectify the problem please contact the relevant sales agent to reverse the funds and put the items back in stock so that somebody else has a chance to purchase.
Glad you asked! The HOME SALE CODE allows us to tie a set of products to an actual Sales Event – all our contents of home sales take place at an actual location at a time specified by Seller and the Sales Agent responsible for arranging the event. The old system (before we built the new website) only showed images and prices for an event, and did not allow for PRE-BOOKING an item online (i.e. taking deposits ahead of the actual sale. Now you can.
You can search for a particular Home Sale by either clicking on the Home Sale Code or using the search dropdowns.
Customers will still need to arrive at the venue on the day to pay the sales agent the balance owing on your deposit and to collect the goods. We do not deliver.
Easy… Visit the SALES AGENTS page, and search for an agent in your area.
Contact the agent and they’ll arrange the Sales Event at your home or business at a time that’s convenient for you. They will discuss pricing the items at the correct price based on their experience, take images, and set up items on the website. Customers are allowed to pre-book items online with a 20% deposit, but will still have to arrive at the sale to pay the outstanding amount to the agent and to collect their purchases.
Yes you can, but you must remember that WE DO NOT SHIP goods. You are responsible for collecting items at the Home Sale Event on the day. If you wish to proceed with purchasing items outside of your physical location or area, or are unable to arrive at the location – PLEASE CONTACT THE SALES AGENT (listed underneath the product in question) to arrange for alternate methods of collection via courier or other means of shipping at your own cost.
The admin fee is not refundable.
Please don’t leave the checkout page to go to your bank – if you carry on with Payfast you are guaranteed that your item will be reserved for you. Call them on 021 300 4455 (during working hours) if you are stuck.
NOTE: There is a Minimum Order Amount of R100 (deposit of minimum R20)
NB! Delivery is not included. Discuss collection / delivery with the agent. The online shop is open from Monday 4am - Friday 1pm. Dismiss